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MONEY
BACK GUARANTEE
We
want you to be fully satisfied with your purchase from FUZZ OFF
(UK). It is our aim to offer you value and quality at outstandingly
low prices. So if, for any reason, you are not completely happy
with your purchase, simply return the unwanted item to us in unused, original condition within 14 days of delivery.
Well exchange it or offer you a full refund and that's guaranteed!
Please
note that this does not include shipping charges*. We also cannot accept used electrical personal grooming appliances back for refund unless a manufacturing fault is present.
If there is a problem please contact the Fuzz Off Customer Support Team on customerservice@fuzzoff.co.uk
with a description of the problem i.e.:-
Name
of product
How
it was used and number of applications
Unexpected
Results
Provide
as much detail as possible as this is used by the manufacturers
for future research and development. We also will use the information
to protect future customers ie reassess product descriptions or
ultimately withdraw the product from sale.
The Customer Service Supervisor will authorize your return and provide
a reference number.
Return what is left of the product (ensuring there are no leaks)
along with associated packaging and the original FUZZ OFF (UK) invoice
if you require a refund.
Packages must be RECEIVED AT OUR OFFICE within 14 days of your receipt
of the merchandise.
FUZZ
OFF (UK) is not responsible for any packages it does not receive
or returns not submitted in accordance with these guidelines.
Refunds
will be given in the same way as payment was made.
We
reserve the right to forfeit the guarantee if we suspect any abuse
of this money back guarantee.
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