MONEY BACK GUARANTEE

We want you to be fully satisfied with your purchase from FUZZ OFF (UK). It is our aim to offer you value and quality at outstandingly low prices. So if, for any reason, you are not completely happy with your purchase, simply return the unwanted item to us in unused, original condition within 14 days of delivery. We’ll exchange it or offer you a full refund and that's guaranteed!

Please note that this does not include shipping charges*. We also cannot accept used electrical personal grooming appliances back for refund unless a manufacturing fault is present.

If there is a problem please contact the Fuzz Off Customer Support Team on customerservice@fuzzoff.co.uk with a description of the problem i.e.:-

Name of product

How it was used and number of applications

Unexpected Results

Provide as much detail as possible as this is used by the manufacturers for future research and development. We also will use the information to protect future customers ie reassess product descriptions or ultimately withdraw the product from sale.

The Customer Service Supervisor will authorize your return and provide a reference number.

Return what is left of the product (ensuring there are no leaks) along with associated packaging and the original FUZZ OFF (UK) invoice if you require a refund.

Packages must be RECEIVED AT OUR OFFICE within 14 days of your receipt of the merchandise.

FUZZ OFF (UK) is not responsible for any packages it does not receive or returns not submitted in accordance with these guidelines.

Refunds will be given in the same way as payment was made.

We reserve the right to forfeit the guarantee if we suspect any abuse of this money back guarantee.